Free delivery on orders over Rs 5,000
thebook.pk
Free delivery on orders over Rs 5,000
thebook.pk
  • Return Policy

Shop With Confidence

7-Day Easy Return Policy

Changed your mind? Ordered the wrong edition? No stress — we make returns simple and fair.

Return Conditions

  • Returns must be requested within 7 days of receiving your order.
  • Books must be unused, unmarked, and unhighlighted, in the same condition you received them.
  • Original packaging and shrink wrap must be intact.
  • Include your order number and the invoice in the return parcel.
  • Damaged, wrong, or misprinted books are always accepted back — no time limit within reason, and return shipping is on us.

How Returns Work

1. Contact Us

Call, WhatsApp, or email us within 7 days of delivery with your order number and reason for return.

2. Pack the Book

Repack the book in its original condition — unused, unmarked, with shrink wrap intact.

3. Courier Pickup

We'll arrange a courier pickup from your address, or share our return address for you to ship it.

4. Refund or Exchange

Once we receive and verify the book, we process your refund or ship your exchange within 3 working days.

Refunds

  • Cash on Delivery orders: refunded via bank transfer, JazzCash, or Easypaisa within 3 working days of us receiving the book.
  • Online payments: refunded to the original payment method within 5–7 working days.
  • Return courier charges are borne by the customer, except when the book was damaged, wrong, or misprinted — then we cover everything.

Non-Returnable Items

  • Books with broken shrink wrap that have been used or marked.
  • Books damaged by the customer after delivery.
Need to start a return?

Contact us with your order number and we'll take it from there.

Contact Us +92 300 123 4567